Terms & Conditions

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of Shyam Overseas services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these terms, you may not access our services.

Our Services

Shyam Overseas provides travel booking and related services including:

• Flight bookings and reservations
• Hotel accommodations
• Travel packages and tours
• Visa assistance and documentation
• Travel insurance services
• Customer support and assistance

Booking and Payment Terms

Cancellation and Refund Policy

• Cancellation charges apply as per airline/hotel policies
• Refunds are processed according to service provider terms
• Processing fees may be non-refundable
• Cancellation requests must be made in writing
• Emergency cancellations are subject to special terms

Limitation of Liability

Shyam Overseas acts as an intermediary between customers and service providers. We are not liable for:

• Flight delays, cancellations, or schedule changes
• Hotel overbooking or service quality issues
• Loss of personal belongings during travel
• Medical emergencies or health issues
• Natural disasters or force majeure events
• Changes in government regulations or visa requirements

User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Ensure valid travel documents and visas
• Comply with airline and hotel policies
• Arrive at designated times for travel
• Follow health and safety guidelines
• Respect local laws and customs

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.